Let's Customise Your Own Mattress

We provide mattress customisation services to our customers. All you need to do is to provide us with the length, width & depth of the mattress by filling the form below using these steps:

1

SELECT PRODUCT

Select Required Product For Customization

3

CUSTOM HEIGHT

Provide Required Height in Inches

2

CUSTOM LENGTH

Provide Required Length in Inches

4

CUSTOM DEPTH

Provide Required Depth in Inches

Easy 4 Steps Customisation Form

Frequently Asked Questions
(Customisation)

What is mattress customisation

Mattress customisation is a special request to suit your body type, taste and preferences.  This allows you to find the perfect fit for your body shape, size and weight. 

How do I place a customised order?

You can place a customised order by following the four steps listed above or reach out to our customer service representatives via any of our channels.

I have a special size mattress I would like to use. Can you produce it and how long will it take?

We offer mattress customisation services to our customers. We can produce your preferred size within a stipulated period of 72 hours after payment has been confirmed.

Can I customise any collection of mattress

We have a selected collection of mattresses that can be customised to attend to your special requests.

After customisation, how long does it take to get the mattress delivered

We can produce your preferred mattress within a stipulated period of 72 hours after payment has been confirmed.

Can I return a customised mattress?

Yes, customised mattresses can be returned but only 50% of the amount paid will be refunded because the mattress was specially designed for you.

Does the 14 night trial apply to a customised mattress?

No, the 14 nights trial policy does not apply to customised orders because the mattress is specially designed for you.

Are there rules guiding my customised order placements?

As soon as we receive your order, we will reach out to you to confirm your order.

Can I cancel my order?

Orders can not be canceled after production has commenced. To cancel your order, please reach out to our customer service representatives.

What is the refund timeline?

All refunds are processed within 2 to 5 working days after you call in for for refund.